1. About the service
HVAC OpsHub is a business operations service for HVAC companies, covering Time Clock, Truck Inventory, Warranty Registration and Quotes. These draft terms are prepared for the app owner. The contracting operator is Logan M Taylor, reachable at hvacopshub@gmail.com; the business address has not yet been supplied.
2. Company accounts and responsibilities
A person starting a new company workspace becomes that company’s owner and must have authority to act for the business. Each team member uses an individual account. Field workers request membership using their company’s join code and require office approval.
Company owners are responsible for approving and removing team members, assigning appropriate access, keeping billing details current and safeguarding accounts. Do not share passwords or use another person’s account. Report suspected unauthorized access to the operator at hvacopshub@gmail.com.
3. Free trial and monthly subscriptions
New companies receive a 21-day free trial with no payment or card required. The trial does not automatically charge you. After the trial, a paid subscription is required to continue using the company workspace.
- Up to 5 accounts: $79.99 USD per month.
- Up to 10 accounts: $139.99 USD per month.
- 11 or more accounts: $299.99 USD per month.
Every plan includes all four modules, subject to each team member’s role permissions. Applicable taxes and the final payment amount are shown at checkout. Company owners manage their own subscriptions and invoices; app ownership is separate from company ownership.
Paid subscriptions renew monthly until canceled. Paddle provides checkout and subscription payment services; its applicable checkout terms also apply. Future price or term changes must be communicated before they take effect and remain subject to applicable law.
4. Cancellation and refunds
Subscription payments are non-refundable, including unused days after cancellation, except where required by law or Paddle’s applicable buyer terms. Cancellation stops future renewals; access continues through the paid period. Canceling does not delete company records. See the Refund & Cancellation Policy for cancellation steps.
5. Your records and lawful use
Your company retains its rights in the records and photos it submits. Submit only information you are authorized to use, including employee time records and customer contact information. The service processes these records to provide its functions; see the Privacy Notice.
Do not access another company’s records, bypass permissions, upload unlawful content, introduce malicious software, disrupt the service or use it for fraud.
6. Business decisions and service availability
Review time records, pay rates, overtime settings, quote prices, inventory and warranty information before relying on them. HVAC OpsHub is not a payroll processor, tax adviser or manufacturer warranty provider. Your business remains responsible for employment requirements, customer commitments and completing manufacturer registrations.
Maintenance, interruptions and errors may occur. Keep copies of important reports. No uptime guarantee or backup/recovery commitment is established by this draft.
7. Before these terms become final
The operator must approve these terms and supply its legal identity, contact details and governing jurisdiction. Any liability limits, dispute process, suspension terms and record-retention commitments must be settled with appropriate legal review. Nothing in this draft removes rights that cannot lawfully be excluded.